In search for practices which lead to excellent performance, EIPA and the Ministry of the Interior and Kingdom Relations of the Netherlands have performed a study to evaluate the effectiveness, efficiency, cost-effectiveness, statisfaction and trust of citizens, enterprises and other relevant stakeholders regarding available products, services, provisions and outcomes in ten policy areas in 35 countries, with a longitudinal perspective.

During the conference, the results of the in-depth analysis of the first four policy areas (public administration, education, housing and social safety) will be shared. The best practices and trends in four domains will be presented by external experts.

You can register for the full conference below or register for each chapter separately.