This comprehensive two day certified training course is designed to sharpen your diplomatic, corporate and social communication skills. Main Topics Include: Mission of International Protocol in 21st Century - Global Professional Communication Skills - Personal Image - Understanding Nonverbal Communication - Meeting, Greeting & Receiving - Introduction - Receptions & Other Functions - Importance of the Order of Precedence - Seating Plan Protocol -Diplomatic & Consular Corps and Official Ranking- International & Regional Organisations - Communication Excellence - Practical Exercise: Correct Forms of Address - Email Etiquette (Netiquette) - Image Management - Dress Code & Appearance - Cross Cultural Challenges & Communication - Formal & Informal Entertaining - European Dining Etiquette - Host & Guest Duties - Gift Giving & Receiving - The Art of Thank You Letters and much more on how to develop and build successful & confident communication. We promise you an intense learning experience with great people from all over the world.