At The Future of Nordic Retail Banking delegates will:Hear from senior representatives at leading Nordic banks, including SEB, Swedbank and DnB NOR, on such issues as innovation, customer loyalty and opportunities for growthDiscuss different strategies for engaging customers across a range of distribution channels, including an insight into Íslandsbanki’s success with the new service of Personal Finance Management (PFM)Learn about successful social media strategies from other banks and different industries, with Coca-Cola sharing their experience from a series of successful social media campaignsGain insight on how successful operational models can lead to both increased efficiency and improved customer service Find out more:Read our pre-event interview with Mikael Bonde Nielsen, Public Affairs & Communication Director, Coca-Cola Nordics on how to get the most from social mediaWatch Mats Torstendahl, presenting a case study of SEB at our recent Retail Banking in Europe event (presentation slides are syncronised with the video)And also click here to see Sirpa Nordlund, Mobey Forum speaking on Mobile Banking at Retail Banking in EuropeWe have also run webinars on; Social Media in Financial Services, Mobile Banking and Regulation in Banking. All are now available to watch free on-demand.