Bringing together senior representatives from across the retail banking, consumer finance, general insurance and life assurance industries to debate the impact of the evolving business environment on operations. Speakers include:Malcolm Simpkin, Chief Information Officer, UK General Insurance, AvivaNigel Milbank, Director of Enterprise & Operational Risk, SantanderSteve Briggs, Head of IT Strategic Partnerships, Cooperative Financial ServicesMartin Howard, Operations Director, Wesleyan AssuranceNeil Lover, Head of Payment Transformation, Nationwide