Leaders in any industry have always sought to innovate their business models and strategies. While it can involve leading edge technology, sometimes innovation can be as simple as targeting a market that has been deemed unprofitable by rivals or reaching out to your clients while everyone else is closing down branches.However, as any head of innovation can attest, attempting to introduce innovation within an established institution takes tenacity, much internal lobbying and political savvy. Will banks continue to focus on innovation with the uncertainty surrounding the industry following the crisis? What do successful innovators across industries have in common?  Will the banking industry be quick enough to evolve with its customers?Retail Banking Middle East 2011 will continue to inspire senior executives who seek success and look to navigate the turbulent economy by staying on top of the wave. With top-notch speakers delivering industry-leading case studies and an honest, in-depth panel discussion, engage in a conversation that will help you deliver real outcomes and gain practicable insights. Are branches delivering and should investments in them continue? What do customers really want from their mobile banking service? What will the payment industry look like with many challengers seeking a cut of the action and posing as a middleman between the bank and the customer? Will customers increasingly expect real-time payments?  Will online branding drive online sales?Retail Banking Middle East 2011 continues VRL’s tradition of a strong, content-driven agenda and will highlight current international case studies to promote peer-level discussion on the issues that matter most.Secure your bottom line and be inspired today