People use software, but other people build that software. There's the problem. Solving it means understanding the actual work of the Business users and what they need in order to do it. And then the resulting requirements need to be communicated to system builders, customers and suppliers. Requirements analysts need a process that provides a structure for organizing the requirements. However the requirements process needs to be flexible enough to suit each particular situation. This seminar teaches you that process. Since the first version of the Volere process and template was released, it has been adopted and adapted to improve the requirements of thousands of organizations all over the world.The Volere requirements specification template, links the functional, non-functional and constraint Business requirements to the requirements models and connects them to the design specification. This seminar has indispensable information for Business analysts, requirements engineers, systems mangers, project leaders, consultants, systems analysts and planners.This material applies to all stakeholders: users and customers will benefit from learning how to participate in this multi-disciplinary approach. It is for anybody who has a responsibility to deliver the right products-the ones that get used.The seminar focuses on: * A process for gathering the correct requirements * Methods of eliciting requirements from all the stakeholders * Ways of knowing when your solution precisely matches what the user needs * The ability to write a complete and unambiguous requirements specification * Improved relationships between developers, customers and suppliers.The delegates will also receive a copy of the book "Mastering the Requirements Process" by Suzanne and James Robertson (Addison Wesley, 2004).