20th May, 2016Radisson Blu Royal Park Hotel, Stockholm Rising customer expectations and the growing complexity of digital communications in the B2C world means that growing and maintaining a loyal and engaged customer base is more challenging than ever before. The 2016 Digital Customer Experience Exchange, Nordics represents the ideal opportunity to transform your digital strategies to ensure you strengthen your connections with your most valuable partners: your customers. Exclusively attended by VPs, Directors and Executives from the top companies in the Nordic region, this event offers:Engaging session formats including practical case studies, think tanks, plenary sessions and interactive round tablesDual Track sessions for companies at different levels of digital maturity in CXHigh-level discussions focusing on the practical implications and commercial considerations of potential strategiesRepresentation from the top leading and emerging companies across Financial Services, Retail, Telecoms, Travel, Hospitality, Utilities, Consumer Goods and other industriesOpportunities to attend private 1-to-1 meetings with the most innovative solution providers in the CX sphere Speakers for the 2016 Exchange include: EVP, Brand, Communications and Marketing, GjensidigeVP, Brand Marketing and Loyalty, FinnairHead of Communications & Marketing, Copenhagen MetroVP, Consumer Sales, VattenfallSVP, Head of, Business Development, SwedbankVP, Marketing Director, Apollo Travel Group If you would like to be considered as a speaker for 2016, please contact the team. ‘The level here is great; you really feel there are people here who can make a difference and the decisions in the company they work for’Anna Shirley, Head of Customer Experience, Sainsburys ‘The level of speakers across different industries across different European countries has given [the exchange] a richness that I haven’t experienced at other conferences.’Chris Brindley, Managing Director, Metro Bank