Global Customer Experience Management (CEM) Certification Program is developed based on the U.S. patent-pending Branded CEM Method and co-delivered by Global CEM International Partners from North America, Europe and Asia. Endorsed by 9 leading authorities, the program is the only internationally recognized CEM certification program continuously running and expanding in different parts of the world. Since 2006, the program has been successfully held in London, Copenhagen, Amsterdam, Paris, Frankfurt, Milan, Barcelona, Brussels, Istanbul, Dubai, Johannesburg, Shanghai, Bangkok, Hong Kong, Singapore, Sydney, Los Angeles and San Francisco. Up till now, the program has drawn hundreds of attendees from 61 countries.Worldwide Acceptance and Universal Application:This is the only CEM certification program that proves its global acceptance in different markets around the world. The program offers a structured framework combining time-tested theories, universally applied principles and practical methods and tools with a winning approach to kick start your CEM.International Track Record of Success:Continuously run for 51 times since 2006 in 18 major cities around the world including London, Paris, Barcelona, Copenhagen, Amsterdam, Brussels, Frankfurt, Milan, Dubai, Istanbul, Johannesburg, Singapore, Bangkok, Hong Kong, Shanghai, Sydney, Los Angeles and San Francisco, the program draws senior executives of blue chips, Fortune 500 companies, top-tier management consultancies and universities from 61 countries all over the world.Small Class to Ensure High-level of Interaction:The program is conducted in small class workshop style to ensure high-level of interaction between attendees and trainers. We believe attendees come to attend the program with specific questions in mind and we aim to provide two-way communication to help solving their problems and issues.