Working with Business Processes: Discovery, Mapping, Redesign and Requirements Alec Sharp23-24 October, London Business processes matter, because business processes are how value is delivered.  Understanding how to work with business processes is now a core skill for business analysts, process and application architects, functional area managers, and even corporate executives. But too often, material on the topic either floats around in generalities and familiar case studies, or descends rapidly into technical details and incomprehensible models. This workshop shows how to discover and scope a business process, clarify its context, model its workflow with progressive detail, assess it, design a new process, and make the transition to other types of requirements. Everything is backed up with real-world examples, and clear, repeatable guidelines.